Why we started LovIT?
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Did you know that when we communicate 55% of what people receive from the communication is taken from nonverbal cues or in effect the way you look, move, listen, or react lets a person know how much you care about what you’re saying. 38% of how someone receives your communication is based on your tone of voice, happy, serious, angry etc and just 7% of the communication received is the actual words you say. We know this yet we’re all still happy to do business predominantly through email, phone and the written word.

We do this for a number of reasons, we always have, its easy, it saves time but the question we need to ask is whether its effective or indeed efficient and what are the hidden costs?

Meet the team.
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  • Shane Manogue, MD

    Shane

    CEO
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    In the 8 years I spent at the helm of a leading Property Maintenance and facility management company the sustainable solutions I was sold were ‘sweaty palm’ expensive. And very few (if any) were created with our sector in mind. I felt like they were made without any real understanding of what we need to do to get the job done, I’d even go as far as to suggest that those building it had never worked a day in building management, maintenance and repair, or property management.

    Consistently let down by the failings of these solutions I decided to do it myself. So, I walked away from my 20-year career and in partnership with one of the sharpest minds in digital tech started LovIT.

    Something very close to my heart is being the chair for the Surrey chapter of BITA. BITA is an organisation that is about people helping people across two great nations in the UK and Ireland.

  • Nick Winwright.,COO of LovIT

    Nick

    COO
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    I've always enjoyed finding innovative solutions to improve the way we do things and then working with people to ensure that solution is embedded to maximise its value.

    The customer centric tools we've brought to market so far have the power to make our customers more effective, improve efficiency whilst at the same time humanising conversations. That to me is powerful and I look forward to seeing it change peoples lives.

What people are saying.

“

This truly is a game changer By using presentIT by LovIT not only have we been able to be more efficient and service driven, we are using presentIT for quotes, tendering and job reports our success rate has gone up by 20% and reviewing our call handling Stats are down by 37% and the best thing by using LovIT we are on target to hit our net zero plan.

”

— Laura Jeffery CEO
W12 group

“

The suite of products provided by LovIT are going to be a complete game changer to the block management industry. The improvement in communication between manager, leaseholder and contractor is going to provide astronomical benefits. Not just in terms of time savings but also in the improvement of customer service. My favourite benefit though, is the reduction in site visits required by contractors. We all need to do our bit to help the environment and LovIT is going to make a big difference

”

— Nick Rich 
Director
eightam.co.uk
(Property management company of the year)